The COVER Claims and Underwriting Forum will explore how the industry can take a responsible approach to adopting rapidly-evolving AI technologies. Meanwhile; nearly one year on from the implementation of Consumer Duty; our speakers will assess its impact so far on claims and underwriting; as well as consider implications for the future. The Forum will also examine how the industry can work together to improve service times and consumer outcomes; as well as how advisers can make their voices heard with providers.