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Hospitality 26/03/25

Know Your Market: Mastering TAM, SAM, and SOM for Strategic Growth

This informal CPD article ‘Know Your Market: Mastering TAM, SAM, and SOM for Strategic Growth’, was provided by Svea Schüler, Strategic Initiatives Coordinator at MarketSizer, an organisation which provides professional training in market sizing and account prioritisation, equipping businesses with the skills to optimise customer acquisition, expansion, and retention strategies.

Hospitality 16/01/25

How to Choose the Best Social Media Platform for Your Business

This informal CPD article, ‘How to Choose the Best Social Media Platform for Your Business’, was provided by Alt Marketing School, a modern marketing school for marketers who want to do marketing differently and advance their career along the way.

Hospitality 29/11/24

Embracing Your Emotions at Work Through Self-Compassion

This informal CPD article, ' Embracing Your Emotions at Work Through Self-Compassion’, was provided by iGROW CorpHealth, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

Hospitality 29/11/24

Going Beyond the Task List through Empathy and Support

This informal CPD article, 'Going Beyond the Task List through Empathy and Support’, was provided by iGROW CorpHealth, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

Hospitality 10/10/24

Best practices for setting up a customer awards program

This informal CPD article ‘Best practices for setting up a customer awards program’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

Hospitality 16/09/24

The difference between customer success and customer support

This informal CPD article ‘The difference between customer success and customer support’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

Hospitality 02/08/24

Advantages of CPD for food safety trainers

Many food professionals rely on food safety training to meet the required industry standards. Continuing Professional Development (CPD) is a valuable means for trainers to keep their knowledge current and relevant, ensuring they provide the most accurate and up-to-date information. This article will discuss the importance of food safety training, identify the professional bodies in the field, and explain the advantages CPD offers to food safety trainers.

Hospitality 24/07/24

Energy Efficiency is the Key to Greater Accommodation - Here's Why

This informal CPD article, ‘Energy Efficiency is the Key to Greater Accommodation - Here’s Why’, was provided by The Squa.re, a tech-enabled global accommodations company providing corporate and luxury serviced apartments in every major gateway city across the world.

Hospitality 15/12/23

Sustainability in Hospitality Management

This informal CPD article, ‘Sustainability in Hospitality Management’, was provided by Up Level, a CPD course provider who have over 30 years’ experience in the world of management in every aspect, dynamics and change. They offer a tested and functional teaching method, which uses alternate canonical teaching techniques with extremely innovative approaches, to guarantee students training that is rigorous and engaging.

Hospitality 28/07/23

The sky is the limit: decking and roof areas in cities

This informal CPD article, ‘The sky is the limit: decking and roof areas in cities’, was provided by Arbor Forest Products, one of the largest independent timber importing businesses in the UK, providing outstanding service and distribution to merchants.

Hospitality 12/05/23

Do you have to cater for someone with an allergy?

This informal CPD article ‘Do you have to cater for someone with an allergy?’ was provided by Janet Cousins from The Food Health & Hygiene Company, an organisation delivering user-friendly online and face-to-face courses in the legal requirements and practical skills necessary for safe food preparation

Hospitality 21/04/23

How And Why To Provide Good Customer Service

This informal CPD article, ‘How And Why To Provide Good Customer Service’, was provided by BulliesOut, one of the UK’s most dedicated and ambitious anti-bullying charities.

Hospitality 05/03/23

CPD - Food Hygiene Courses

If you work in the food industry, then a high standard of hygiene is an essential requirement. Whether you are a manufacturer, distributor or consumer, acquiring some basic knowledge around food hygiene is crucial for people's health and wellbeing. This CPD article will explain the importance of food hygiene and safety, including key principles, as well as outline why it can be beneficial to take a food hygiene course.

Hospitality 09/11/22

CPD Online College - Member Case Study

We have been asking our members from across the industries the reasons why they became a CPD provider. This Member case study was provided by CPD Online College. For more information please visit their CPD Member Directory page.

Hospitality 23/09/22

CPD ' Cake Decorating courses

In recent years, there has been a notable surge of interest in cake design and decoration, inspired by various cultural phenomena such as online trends, challenges, and social media content.

Hospitality 29/03/22

Will ISO 22483 Help the Hotel Industry amid Covid-19 Pandemic?

This informal CPD article Will ISO 22483 Help the Hotel Industry amid Covid-19 Pandemic was provided by Punyam Academy, an industry leader in training of international compliance standards.

Hospitality 19/10/21

How to get CPD accreditation for aesthetics training courses

This article provides a brief introduction on how to get CPD accreditation for aesthetics training courses in the UK, including an overview of the aesthetics industry, types of CPD, and where to find training to support your CPD requirements.

Hospitality 15/09/21

How to empower advocates of safety culture in food production

This informal CPD article How to empower advocates of safety culture in food production was provided by Erica Colson on behalf of BSI Group, helping organisations around the world embed excellence, build competence and capability for sustainable growth.

Hospitality 30/06/21

How to search and find online beauty courses

At The CPD Certification Service, we host a full range of different online workshops and courses on behalf of our CPD providers to support those individuals looking to complete training for their ongoing learning and career development.

Hospitality 17/06/21

CPD certification for your training academy salon in the hair and beauty industry

Continuing Professional Development (CPD) in the hair and beauty industry is a personal responsibility for all professionals, to keep their knowledge and skills up to date so that they can deliver the high quality of service that safeguards the public and meets the expectations of customers and the requirements of their profession. By investing in your training academy and beauty salon staff, you are investing in the continued success of your beauty business.

Overview of the Hospitality Industry

The hospitality sector is a substantial contributor to the UK economy. For example, there are approximately 10,000 hotel businesses in the UK contributing to around £18 billion. The Office for National Statistics (ONS) has calculated that hotels and restaurants, together with distribution, make up 18% of the entire UK services industry.

The British Hospitality Association (BHA) is the private sector forum for the 6th largest contributor to export earnings and 4th largest employer in the UK. Approximately 3 million people, or 10% of the workforce and over 180,000 businesses work within the overall UK hospitality industry. BHA, together with Oxford Economics, examined hospitality industry contribution to each of the 406 local authorities in England which they found is responsible annually for providing £46bn in wages and profits to local economies.

CPD in the Hospitality Industry

The Institute of Hospitality is the professional body for managers and aspirant managers working in the industry. The Institute formed in the 1930s in the UK but now has members spanning 100 countries across the world. The Institute of Hospitality requires members to complete CPD activities to ensure they continue as competent and knowledgeable. Members are encouraged to keep a log of CPD activities undertaken and can use resources and tools available through Institute of Hospitality membership.

The Hotel & Catering International Management Association (HCIMA) has introduced an inventive approach to Continuing Professional Development. HCIMA has developed a voluntary CPD scheme, based on a concept of an ‘Extended Curriculum Vitae’ (CV) that aims to maximise the benefits of CPD recording and minimise negatives. The scheme is voluntary at present but, as an expectation of good professional practice, would become mandatory for HCIMA members. The objective of this approach to CPD is to encourage HCIMA members to record development in an ‘Extended CV’ operating as a database of skills and achievements. An individual can record achievements in terms of education, CPD and experience, and can be updated regularly as CPD activities are completed.