CPD in the Customer Service sector

This informal CPD article, ‘Top Tips for Managers Having Conversations About Redundancies’, was provided by Money First Aid, who provide participants with the necessary knowledge and skills to assist their colleagues in overcoming financial difficulties, while also helping create a supportive and understanding work environment.

This informal CPD article, ‘How to Manage Negative Feedback on Your Business Social Media’ was provided by Emma Parker, Marketing Communications Manager at Charlton & Jenrick, a wood-burning, multi-fuel, electric, gas fires and stoves manufacturer, whose products are designed and developed in house using the latest CAD Design technology.

This informal CPD article ‘Know Your Market: Mastering TAM, SAM, and SOM for Strategic Growth’, was provided by Svea Schüler, Strategic Initiatives Coordinator at MarketSizer, an organisation which provides professional training in market sizing and account prioritisation, equipping businesses with the skills to optimise customer acquisition, expansion, and retention strategies.

This informal CPD article, ‘The Gold Standard of Microneedling: Advancing Skin Rejuvenation’ was provided by Dermaroller, who develop innovative solutions to enhance the beauty and well-being of customers worldwide.

This informal CPD article ‘The Risks of Using Essential Oils Without Expertise and IFRA Standards’ was provided by LÉGENDE HM, an organisation offering courses for perfume lovers and aspiring perfumers.

This informal CPD article, ‘Laser stacking – The Future of Skin Health’, was provided by Prof. Dr. Tijion Esho MD of CULTSKIN, who specialises in aesthetic medicine with a focus on non-surgical procedures.

This informal CPD article, ‘How to Choose the Best Social Media Platform for Your Business’, was provided by Alt Marketing School, a modern marketing school for marketers who want to do marketing differently and advance their career along the way.

This informal CPD article, ‘A Modern Approach to Lip Augmentation’, was provided by Prof. Dr. Tijion Esho MD of CULTSKIN, who specialises in aesthetic medicine with a focus on non-surgical procedures.

This informal CPD article, ' Embracing Your Emotions at Work Through Self-Compassion’, was provided by iGROW CorpHealth, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

This informal CPD article, 'Going Beyond the Task List through Empathy and Support’, was provided by iGROW CorpHealth, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

This informal CPD article, ‘The Importance of Financial Wellbeing as a Workplace Benefit’, was provided by AAG Financial Education (AAG). Founded in 1995, they provide long-term, comprehensive, and bespoke financial education to their clients.

This informal CPD article ‘Best practices for setting up a customer awards program’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

This informal CPD article ‘The difference between customer success and customer support’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

This informal CPD article ‘The role of product marketing: Bridging the gap between product and customer’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

This informal CPD article, ‘Key Insights from the CIPD’s Latest Labour Market Outlook on Employers and Employees‘, was provided by Money First Aid, who provide participants with the necessary knowledge and skills to assist their colleagues in overcoming financial difficulties, while also helping create a supportive and understanding work environment.

Fashion is now a global industry and fashion designers play a pivotal role in its success. Fashion Designers generate ideas, design products and create trends that attract customers to clothing. In this article, we will explain how Continuing Professional Development (CPD) can help fashion designers progress in their career - and identify the benefits from engaging with CPD courses regularly.

Many food professionals rely on food safety training to meet the required industry standards. Continuing Professional Development (CPD) is a valuable means for trainers to keep their knowledge current and relevant, ensuring they provide the most accurate and up-to-date information. This article will discuss the importance of food safety training, identify the professional bodies in the field, and explain the advantages CPD offers to food safety trainers.

This informal CPD article ‘The Foundation of Value Based Marketing’ was provided by Alt Marketing School, a modern marketing school for marketers who want to do marketing differently and advance their career along the way.

This informal CPD article ‘An introduction to revenue marketing’ was provided by Product Marketing Alliance, a company founded in 2019 with a mission of uniting product marketers across the globe.

Business consultancy is a diverse and evolutionary field consisting of a variety of unique problems and situations. Many consultancy professionals are required to engage with CPD and it is essential to offering a valuable service and maintaining a productive consultancy practice. In this article, we will cover what business consultants do and the relevant professional bodies in the UK. t will also highlight valuable skills for consultants and the importance of further learning through participation in Continuing Professional Development (CPD).