CPD in the Customer Service sector

This informal CPD article ‘Why do Brand Professionals Turn to Semiotics?’ was provided by Creative Semiotics, whose mission is to make visible the meanings embedded in brand communication to help business owners better manage the meaning of their brands.

This informal CPD article, ‘Prevent, don’t just fix – Listeria, training and risk management in catering’, was provided by The Safer Food Group, a company focused on meeting the training needs of the food industry.

This informal CPD article, ‘Essential Practices for Building a Resilient, Client-Ready OBM Business in 2026’ was provided by OBM School, an online training academy that teaches you how to start & scale a thriving business as an Online Business Manager.

This informal CPD article ‘Top Tips: How to Allocate Your Aesthetic Clinic Marketing Budget Strategically’ was provided by Hosted Aesthetics, an organisation that helps established aesthetic clinic owners grow their businesses.

This informal CPD article, ‘Beyond Gratitude: Using Reflection and Compassion to Renew Self-Worth’, was provided by iGROW, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

This informal CPD article, ‘Gratitude and Self-Worth: Strengthening Mental Health Through Compassion’, was provided by iGROW, partnering with Corporates to drive Employee Engagement through Holistic Health Solutions.

We have been asking our members from across the industries the reasons why they became a CPD provider. This CPD Member case study was provided by Inspire Management Training Centre. For more information, please visit their CPD Member Directory page. 

This informal CPD article, ‘Considering a Career as an Online Business Manager (OBM): Competencies, Pathways, and Opportunities’, was provided by OBM School, an online training academy that teaches you how to start & scale a thriving business as an Online Business Manager.

This informal CPD article ‘What Really Makes People Happy at Work?’ was provided by Hanover Search Group, an organisation with deep functional knowledge of asset and wealth management, banking, fintech, healthcare & wellness, insurance, private equity, technology and professional services.

This informal CPD article ‘The Importance of Integration in Perimeter Security’ was provided by Southwest Microwave, an organisation with experience in the design and manufacture of integrated high-security outdoor electronic perimeter intrusion detection systems.

This informal CPD article, ‘Lead with Confidence: Practical CPD for New and Aspiring Managers’, was provided by Joe Husbands of Cornerstone Resources, who provide a bespoke HR service built for small businesses, charities and non-profits across the UK.

This informal CPD article, ‘Discovering your Brand’s Unique Tone of Voice’, was provided by Alt Marketing School, a modern marketing school for marketers who want to do marketing differently and advance their career along the way.

This informal CPD article, ‘Boosting Wellbeing Through Meaningful Recognition’ was provided by 3R Strategy, an independent pay & reward consultancy based in the UK.

This informal CPD article, ‘Top Tips for Managers Having Conversations About Redundancies’, was provided by Money First Aid, who provide participants with the necessary knowledge and skills to assist their colleagues in overcoming financial difficulties, while also helping create a supportive and understanding work environment.

This informal CPD article, ‘How to Manage Negative Feedback on Your Business Social Media’ was provided by Emma Parker, Marketing Communications Manager at Charlton & Jenrick, a wood-burning, multi-fuel, electric, gas fires and stoves manufacturer, whose products are designed and developed in house using the latest CAD Design technology.

This informal CPD article ‘Know Your Market: Mastering TAM, SAM, and SOM for Strategic Growth’, was provided by Svea Schüler, Strategic Initiatives Coordinator at MarketSizer, an organisation which provides professional training in market sizing and account prioritisation, equipping businesses with the skills to optimise customer acquisition, expansion, and retention strategies.

This informal CPD article, ‘The Gold Standard of Microneedling: Advancing Skin Rejuvenation’ was provided by Dermaroller, who develop innovative solutions to enhance the beauty and well-being of customers worldwide.

This informal CPD article ‘The Risks of Using Essential Oils Without Expertise and IFRA Standards’ was provided by LÉGENDE HM, an organisation offering courses for perfume lovers and aspiring perfumers.

This informal CPD article, ‘Laser stacking – The Future of Skin Health’, was provided by Prof. Dr. Tijion Esho MD of CULTSKIN, who specialises in aesthetic medicine with a focus on non-surgical procedures.

This informal CPD article, ‘How to Choose the Best Social Media Platform for Your Business’, was provided by Alt Marketing School, a modern marketing school for marketers who want to do marketing differently and advance their career along the way.